” Myself and my wife feel this comment was exceptionally racist and unprofessional and would love the issue resolved straight away. Speaking to their corporate Workplace in Texas proved worthless as no one has contacted us again however. I'm incredibly upset and let down that this kind of severe remedy was administered and exists and coming from what appears to be a majority minority owned and populated retailer according to it’s consumer base. This issue are going to be additional looked into at the corporate amount and above.
June 26, 2017 at 10:54 pm Their computerized payment procedure is with the birds. I add info to my very hot location regularly. They have got a difficulty processing the payment due to their screwed up process. This gets my account suspended on a regular basis and I have to visit a store to straighten it out. How the hell does one visit a keep at ten at nighttime and their procedure will likely not connect you to a purchaser service person.
My quantity was 610-931-XXXXX and my names Paul Fisher nevertheless the figures not active simply because Metro PCS cancelled all the things in place of giving me some sort of deal given that they bought me a cellular phone with trash beneath the display screen which you don’t detect until your gazing the cellular phone long sufficient, which for me took several days. so remember to allow me to know what you can do so I'm able to maybe return mainly because these franchise outlets you've don’t manage to want to do what company shops do and the more franchise outlets you've you appear to get far more challenges and problems its far better if you simply remain company.
I've named that store variety and hardly ever get everyone to aid me. I took the cell phone to the Metro pcs/ staff cell keep and so they opened the phone and told me It's a factory cell phone. I advised him I had been informed it had been a brand new phone and questioned how do they know it was a manufacturing unit mobile phone and he pointed into a sticker that is definitely positioned inside the again of your cellphone, I am appalled, stunned, I'd no clue i paid out $four hundred for a factor/refurbished cell phone that has constant challenges and cannot get this subject solved. I've my receipt to establish i paid $400.
All people should really do exactly the same in lieu of just strolling away and taking the dropped. I figure my earn will give Some others the encouragement to fight a company who purposely hired liars and trickster to operate their buyer service Office.
I arrived back Sunday afternoon he seemed to be ending with a pair I patiently waited for them to complete their small business every time they obtained to go away he stated how can I enable you to and I proceeded to remind him of my storage and memory concern his reaction was “I don’t have time for this right now you need a SD card” I mentioned Certainly tried using to purchase 1 you put it in and that didn’t get the job done. He took the cell phone and started tinkering ariund with it I took a seat and sat quietly and patiently for twenty minutes then I requested “Has any person else experienced a difficulty with storage over the Kyocera hydro wave (the design I had) He appears to be like ups and snaps on me expressing Why would any one convey it again that is mindless You need to invest in far more storage I responded with I’m conscious the pre-installed apps choose loads of storage but it surely should work that has a 16g SD card and it’s not And that i’ve had previously owned two samsungs and also other android phones in which this wasn't a problem he GA · handyman services atlanta metro area Handyman Repair Company snapped yet again and claimed are yiu about to let me fix it or talk to me a lot of thoughts at that time I used to be confused and stated I only questioned one problem soon after sitting down peaceful and patiently for 20 minutes Whilst you labored on my cell phone. From there it seems the rep was endeavoring to escalate the problem by having loud and telling to acquire my cellphone and have out. I mentioned what’s the condition I’ve been affected individual and respectful all I did was inquire a matter at that time I realized customers had been coming into The shop which seemed to make the rep get even louder now threatening to call the law enforcement. To start with I used to be ready to look ahead to the police but according to his actions I feared he would escalate the problem more although waiting for the law enforcement Placing my security at risk I went to my auto and immediately identified as Metro PCS customer service mainly because not only was my authentic issue having a Visit This Link new telephone not fixed but in addition to it tell them about their retail outlet rep at that area that’s in which I was and experienced all my dealings with thus far. Simply call …one filed criticism and told them about mobile phone issue
.I would like my a refund……How come you promote packages & products that don’t do the job & then count on clients to buy them….and making an attempt to speak to a human doesn’t come about…..incredibly file***ed up company…..you don’t care about you consumers…..you file***ing suck….
I just obtained Metro PCS service and all i can say is What's going on more than there- I paid out for your mobile phone which I really like on the other hand, i simply cannot obtain phone calls or texts. Which is totally a community situation These are saying five days to fix and i have the telephone because Friday 8/20 no service truly seems crazy this cannot be set instantly?
I then referred to as their 888 quantity to complain and they informed me they don’t Use a contact number at company head quarters. I googled it and in fact all figures were disconnected and their email would not do the job. So burglars thieves and even more unscrupulous thieves. I hope your moms and grandmothers get the exact same workforce procedure my mom obtained to these days you sXXXX bags.I will see you in court and I will fund a way to get that clerk fired.
By now I’m beginning to get a little upset and it’s displaying. Then someone will come up boastfully telling me she’s the manager And that i experienced to obtain a situation or even the cell phone wasn’t leaving the store, saying it was a rule (Truly???), she was outright rude, unpleasant and really unprofessional, let alone the opposite buyers had been viewing this. She naturally wants schooling, because The one thing she’s controlling, is how you can operate customers off. With Having said that, I gave a few decision words and phrases myself and left.
After a several various routes to try to help and inevitably known as among the area reps who following hearing The entire predicament known as the very first retail outlet and informed them to do what they ought to have in the first place and that was comp me the F60.
December 21, 2015 at 2:50 pm I've record my flavor for metro PCs. The shopper service is horrible, the security isn't safe, time frame to get points carried out for the shelling out purchaser is Terrible… I payed for my service and possess not been capable to use my mobile phone as a result of how slow your company is to respond to difficulty that have to be resolved.
I used to be informed the new network will be a good deal speedier in both equally 3G and 4G. I went in to check out what i could do cince i had no more money for an “enhance” to your comperable cellular phone and was told that the following day a promotion was starting up for a cost-free comperable cellphone. Went back the next day plus they wanted to give me an Alcatel. I've recognised no one that did not don't have anything but issues with them. I had an LG Motion the comperable was the LG Optimus F60 they gave me an L70 and mentioned it was comperable, I told them it wasn’t and why. They insisted it was I mentioned fantastic but when it was not I can be back and anticipated a comperable cellular phone.
Just after he refused myself my fiancé then attempted to open up an account as she hasn't been a member of Metro. Greg denied her within the grounds that she walked in with me. Like my fiancé was just an accessary to myself, a possession. It truly is 2015 and conduct similar to this is harmful to the you could try these out company’s already weak shopper service track record. I feel if your website is directing me to a CORPORATE Place to get these promotions I really should not be falsely advertised to obtain in the doorway. Make this suitable metro.